Need help? We got you!

We’ve answered some of the questions we get asked most often below. If you can’t find what you’re looking for, get in touch with us here.

Frequently Asked Questions

  • Yes! Every Whole Kitchen bake is 100% gluten-free and free from refined sugar, always.

  • Some are! We have a range of vegan products, clearly marked on our website.

  • We’ve recently rebranded, so we’re currently transitioning to our new packaging. During this period, you may receive your order in either our old or new packaging. Don’t worry - the product inside is exactly the same.

  • We deliver Tuesday to Saturday, between 8.30am and 4pm. Place your order by 10am the day before, and we’ll have it with you the following day.

  • Yes! We offer free delivery on all orders of $60 and above. For orders below $60, a $15 delivery fee applies.

  • We don’t have a storefront for order collection, but you can find our products at selected retail partners and cafés across Singapore. See the full list on our Find Us page.

  • Yes, if you get in touch with us as soon as possible. Reply to your order confirmation email or email us at contact@thewholekitchen.com.sg with your order number, and we’ll do our best to help.

  • Not just yet - we currently deliver within Singapore only, but we’re working on it! 🤍

  • Yes! We offer e-gift cards for online store purchases. You can find them here.

  • We are not halal-certified, but we are halal-friendly. We do not use pork, lard or alcohol in anything we make.

  • We do! Drop us an email at contact@thewholekitchen.com.sg and tell us what you have in mind. We’ll take it from there.

  • Catering and regular orders are handled separately, so they’ll need to be placed as two individual orders.

    Catering orders: Email contact@thewholekitchen.com.sg or call +65 8026 8227.
    Regular orders: Place your order directly through our website.